At EcomSpark, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
By accessing or using our website (https://ecomspark.in), you agree to the terms outlined in this policy.
1. Who We Are
EcomSpark is a marketplace management and e-commerce solutions company helping businesses optimize their online sales channels, including Amazon, Flipkart, and Shopify.
2. Information We Collect
We collect personal and usage data to deliver and improve our services.
Information you provide:
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Name, email address, phone number (when you contact us or sign up)
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Company name, business details (for service inquiries)
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Payment information (if applicable, via secure processors)
Information we collect automatically:
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IP address, browser type, and device info
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Pages you visit, time spent, referral sources
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Cookies and tracking pixels (see Section 5)
3. How We Use Your Information
We use the information we collect to:
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Provide and improve our services
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Respond to inquiries and provide customer support
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Send updates, newsletters, or service notifications (you can opt out anytime)
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Analyze traffic and user behavior to improve our website
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Comply with legal obligations
We never sell your personal data.
4. Sharing Your Information
We may share your data with:
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Trusted service providers (e.g., hosting, analytics, payment processors)
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Government authorities if legally required
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In case of a business transfer or merger (with notice to you)
All third parties are contractually obligated to protect your information.
5. Cookies and Tracking
We use cookies and similar technologies to:
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Remember user preferences
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Analyze site traffic and performance
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Deliver personalized content and ads (if applicable)
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
Depending on your location (e.g., under GDPR, CCPA), you may have the right to:
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Access or correct your personal data
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Request deletion of your information
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Opt out of marketing communications
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Object to or restrict processing
To make a request, contact us at support@ecomspark.com.
7. Data Security
We use industry-standard encryption, secure servers, and regular audits to protect your data. However, no system is 100% secure. Please use strong passwords and secure your own devices.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., marketplaces, partner services). We are not responsible for their privacy practices. Please review their policies separately.
9. Children’s Privacy
EcomSpark does not knowingly collect data from children under the age of 13. If you believe your child has provided personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date. We recommend reviewing this page regularly.
11. Contact Us
For any questions or requests regarding this Privacy Policy, please contact:
EcomSpark
Email: info@ecomspark.in
Website: ecomspark.in
